How to send email as a delegated address

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Summary

This article will show you how to send an email as another email address or alias, provided you have been delegated to send as that email address. For instance, someone in the IT department may be delegated to send mail as the "IT@clinton.edu" distribution group instead of just simply "John.Doe@clinton.edu" - this can be for reasons like privacy or convenience where a response may need to be seen by multiple people.

Procedure

Microsoft Outlook (Desktop App)

Ensure that you have the "From" field set to display in your email client
- Create a new email, click on “Options” in the top ribbon, then click the “From” button in the “Show Fields” section.
Click on the “From” button in the email and select “Other Email Address” from the drop-down.
Type in the email address, then click OK.
Going forward, you’ll just need to make sure that the correct sending address is selected when you send any emails out.
- Note that you can switch between the addresses at any time by clicking on the drop-down again and selecting the email address you wish to send as.

Outlook Web Application

Ensure that you have the "From" field set to display in your email client
- Create a new email, click on “Options” in the top ribbon, then click the “Show From” checkbox in the “Show Fields” section.
Click on the “From:[email]" in the email and select “Other Email Address” from the drop-down.
Type in the email address you wish to send as, then press "Enter" on your keyboard.
Going forward, you’ll just need to make sure that the correct sending address is selected when you send any emails out.
- Note that you can switch between the addresses at any time by clicking on the drop-down again and selecting the email address you wish to send as.

Additional Notes