How do I report spam and phishing messages?

If you receive a spam message you should send the message to IT@clinton.edu as an attachment. Sending the message as an attached file is crucial so necessary Internet headers are included. You must send the message from the inbox of the original recipient.

To report a phishing message, follow the procedure for reporting spam.

What is spam?

Spam is unsolicited junk email sent indiscriminately in bulk, often for commercial purposes. Much of it is sent by botnets, networks of virus-infected computers, complicating the process of tracking down the spammers. According to various estimates, about 80% of all email in the world may be spam.

What is phishing?

Phishing is the practice of defrauding users into giving up their usernames, passwords, credit card numbers, and other personal information. Phishing emails will often try to get you to click on links that take you to fake websites. They often pretend to be from organizations such as a bank, PayPal, Amazon, or even TeamDynamix.

Never respond to email asking you to provide personal information. TDX will never ask you for personal information by email.

Steps on forwarding an email as an attachment for several popular email clients and web browsers

Microsoft Outlook (Windows) Highlight the message, press Ctrl + Alt + F --or-- Highlight or Open the message, on the "Home" tab under the "More" option of the "Respond" group choose Forward as attachment --or-- Open a new message,  drag and drop the message(s) to be forwarded into the body of the new message.   Office 365 Outlook Web Access - (OWA) Open a new message, drag and drop message(s) into the new message window

Microsoft Outlook (Mac)

Highlight the message, Control+Command+J  ( ^⌘J )

--or--

Highlight the message,  on the home ribbon click on attachment

--or--

Highlight the message, on the Message menu select attachment

 

Office 365 Outlook Web Access - (OWA)

Open a new message, drag and drop message(s) into the new message window

 

Mac OS X Mail

Highlight message, select Forward as Attachment from the menu

Further troubleshooting advice will be provided once the spam or phishing email is received.

Need additional information or assistance? Contact us at IT@clinton.edu