Knowledge Base

Categories (8)

Accounts & Access

Articles related to network account set up and use, passwords, and general access to campus resources.

Email, Fax, Calendar, and Messaging

Articles related to email, fax, calendar and instant messaging.

Computer, Mobile Device, and Printing Support

Articles related to Computer, Mobile Devices, and Printing Support. This includes training and articles regarding the printers on campus.

Security

Articles related to information security.

Software & Applications

Articles related to specific software and applications.

Web Conferencing & Telephony

Articles related to video/web conferencing, telephones and voicemail.

Wi-Fi & Network

Articles related to connections to the network (wireless and wired).

IT Policies & Procedures

All current IT policies and procedures.